FAQ's
Welcome to the FAQ section of Alive Travel World! We understand that planning a trip can be both exciting and overwhelming, and you may have several questions about our services and travel packages. This section is designed to provide answers to the most common queries our travelers have. Whether you’re curious about booking procedures, package inclusions, or travel tips, you’ll find helpful information here to make your journey with us smooth and enjoyable. If you don’t find the answer you’re looking for, please feel free to contact our friendly customer support team—we’re here to help you every step of the way!
1. What is Alive Travel World?
Alive Travel World is a travel Company dedicated to providing personalized travel packages and experiences around the globe. We specialize in crafting custom itineraries for individuals, families, and groups, offering everything from adventure tours and cultural explorations to relaxing beach getaways and luxury vacations.
2. What types of travel packages do you offer?
We offer a wide range of travel packages including:
- Adventure Tours (trekking, hiking, and wildlife safaris)
- Cultural and Historical Tours
- Beach and Island Getaways
- Luxury Vacations and Honeymoons
- Family and Group Tours
- Customized Itineraries based on your interests
3. Can I customize my travel package?
Yes, absolutely! We offer fully customizable travel packages. You can modify your itinerary to include your preferred destinations, activities, accommodations, and more. Our travel experts are here to help you create the perfect trip that suits your needs and preferences.
Just Click on Contact us and Share your requirement.
4. How do I book a tour with Alive Travel World?
Booking a tour is easy:
- Browse our available packages on our website or contact us directly.
- Choose a package or request a customized itinerary.
- Confirm your travel dates and details with our team.
- Make a payment to secure your booking.
- Receive your booking confirmation and travel documents via email.
5. What is included in the tour packages?
The inclusions vary by package but generally include:
- Accommodation
- Transfers (airport pick-up and drop-off)
- Guided tours and activities
- Entrance fees to attractions
- Meals as specified in the itinerary
- 24/7 customer support
Please check the specific package details for exact inclusions.
6. What is not included in the tour packages?
Typically, the following are not included:
- International airfare (unless specified)
- Travel insurance
- Personal expenses (shopping, additional meals, tips)
- Visa fees and other travel documentation
- Optional activities not listed in the itinerary
7. How can I make a payment?
We accept various payment methods including:
- Credit and debit cards (Visa, MasterCard, etc.)
- Bank transfers
- Online payment gateways
- PayPal
Payment details and instructions will be provided once your booking is confirmed.
8. What is your cancellation and refund policy?
Our cancellation and refund policy varies depending on the package and booking terms. Generally:
- Cancellations made more than 30 days prior to departure may receive a full or partial refund.
- Cancellations made within 30 days of departure may incur penalties.
- Non-refundable components such as flights or special event tickets will not be refunded.
9. Do you offer group discounts?
Yes, we offer discounts for group bookings depending on the size of the group and the package selected. Please contact us for more details on group pricing.
11. What should I do if I need assistance during my trip?
Alive Travel World provides 24/7 customer support to assist you during your trip. You can contact us via phone, email, or WhatsApp, and our team will be ready to help with any issues or questions you may have.
15. How do I contact Alive Travel World?
You can reach us via:
- Phone
- Website: www.alivetravelworld.com
- Social Media: Follow us on [Facebook/Instagram/Twitter]
Our customer service team is available to assist you with any inquiries or bookings.
My dream vacation is not mentioned on your website. Can you help with that?
Absolutely! At Alive Travel World, we specialize in creating personalized travel experiences tailored to your unique interests and preferences. If you have a specific dream vacation in mind that isn't listed on our website, simply reach out to us with your ideas and requirements. Our expert travel consultants will work with you to design a custom itinerary that brings your vision to life. Whether it's an off-the-beaten-path destination, a unique adventure, or a specialized interest, we’re here to make your dream vacation a reality.
Please contact us at Contact US Form, and let us know what you have in mind. We look forward to helping you create the perfect travel experience!